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A copy of this Contract of Carriage must be maintained at each Hawaiian Airlines ticket office for inspection by the general public upon request. Any passenger requesting a copy of this Contract of Carriage will be provided a copy free of charge if a request is made to:
Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008
Click here for International Contract of Carriage
Click on the links below to review each rule.
Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008
Click here for International Contract of Carriage
Click on the links below to review each rule.
- Full Text
- Rule 1: Application of Tariff
- Rule 2: Emergency Situations
- Rule 3: Schedules and Operations
- Restricted Items
- Definitions
- Passports and Visas - Responsibility of Passenger
- Refusal to Transport
- Electronic Surveillance of Passengers and Baggage
- Acceptance of Children
- Service Animals
- Oxygen
- Claims
- Customer Advocate Issues
- Tickets - General
- Ticket Validity
- Confirmation of Reserved Space
- Cancellation of Reservations
- Application of Fares - General
- Currency
- Round-Trip Fares
- Circle-Trip Fares
- Stopovers
- Routings
- Minimum Fares
- Acceptance of Baggage: General
- Conditions and Charges for Acceptance of Special Items
- Conditions and Charges for Acceptance of Live Animals
- Checked and Carry-On Baggage
- Cabin-Seat Baggage and Charges
- Baggage - General Conditions of Acceptance
- Baggage Charges
- Liability - Baggage
- Flight Delays/Cancellations (Standby Passengers)
- Flight Delays/Cancellations (Confirmed Passengers)
- Rule 245: Denied Boarding Compensation
- Rerouting
- Involuntary Refunds
- Voluntary Refunds
- Foreign Currency Refunds
- Returned Check Charge